Privacy Policy

Last Updated: September 4, 2026

Mass Landscaping & Snow LLC (“Mass Landscaping & Snow,” “MLS,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect information when you visit www.landscapingandsnow.com  (the “Website”), request an estimate, contact us, apply for employment, respond to an advertisement or otherwise communicate with us.

By using the Website or submitting information to us, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not submit personal information through the Website.

1. Information We Collect

Information you provide directly

We may collect information that you voluntarily provide, including:

  • Your name;
  • Business or organization name and job title, when applicable;
  • Property or service address;
  • Email address and telephone number;
  • The type of service requested;
  • Information contained in your message, estimate request, bid request, scope of work or other communication;
  • Property details, photographs, site plans or other materials you choose to provide;
  • Customer, project, scheduling, billing and transaction information; and
  • Employment-application information, including your name, email address, telephone number, résumé, work history, qualifications and other information you choose to submit.

Please do not include Social Security numbers, bank-account information, payment-card information, driver’s-license numbers, medical information or other highly sensitive information in a general website form, message or résumé unless we specifically request it through an appropriate secure process.

Information collected automatically

When you visit the Website, our website platform and service providers may automatically collect technical and usage information such as:

  • Internet Protocol (IP) address;
  • Browser, device and operating-system information;
  • Referring website or source;
  • Pages viewed and interactions with the Website;
  • Date, time and approximate duration of visits;
  • Campaign or referral parameters, such as UTM information; and
  • Cookie or similar identifiers used for website functionality, analytics, visit measurement and fraud prevention.

Information received from other sources

We may receive information about you when you contact us through a third-party platform, such as Facebook, Instagram, Google, Yelp, Nextdoor or another directory, advertising platform or lead form. The third party’s collection and use of your information is governed by its own privacy policy. Once the information is provided to us, we handle it as described in this Privacy Policy.

2. How We Use Information

We may use information to:

  • Respond to questions, messages, estimate requests and bid requests;
  • Contact you by telephone, text message or email about the request you submitted;
  • Evaluate a property, prepare a proposal and provide landscaping, snow removal, property-maintenance or related services;
  • Schedule, administer and document customer work;
  • Process transactions and maintain business, tax, insurance and accounting records;
  • Evaluate employment applications and communicate with applicants;
  • Operate, maintain, secure, troubleshoot and improve the Website;
  • Understand how visitors find and use the Website;
  • Prevent fraud, abuse, security incidents and unlawful activity;
  • Protect our rights, property, personnel, customers and the public;
  • Comply with applicable laws, legal processes and enforceable governmental requests; and
  • Establish, exercise or defend legal claims.

Submitting a service inquiry authorizes us to respond to that inquiry. We will not send recurring promotional text messages without any consent required by applicable law. Message and data rates may apply to text communications, and you may ask us to stop promotional messages at any time.

3. Cookies, Analytics and Website Technology

The Website is hosted and operated using IONOS/MyWebsite technology. The current website platform uses cookies or similar technologies for functions such as session management, time-zone settings, visit measurement, referral information and campaign attribution. The platform also uses Snowplow-based analytics to measure page visits and Website use.

Website forms may use Google reCAPTCHA or similar security technology to distinguish legitimate submissions from automated abuse. Use of reCAPTCHA may result in information being processed by Google in accordance with Google’s privacy policy and terms.

You can control or delete cookies through your browser settings. Blocking some cookies may affect Website functionality. Where required, we will use available consent controls before activating nonessential cookies or third-party technologies.

The Website may link to social networks, mapping services, review sites and other third-party websites. Following a link takes you to a service we do not control. Those services have their own privacy practices.

4. How We Disclose Information

We do not sell or rent your personal information.

We may disclose information in the following limited circumstances:

  • Website and technology providers: Companies that host, maintain, secure, analyze or support the Website, forms, email, cloud storage and business systems, including IONOS and providers used to protect forms from abuse;
  • Operational service providers: Vendors that help us with communications, scheduling, estimating, customer management, accounting, payment processing, document storage or similar business functions;
  • Project-related providers: Employees, authorized contractors, subcontractors, suppliers or professional advisers when reasonably necessary to evaluate or perform requested work;
  • Advertising and lead platforms: When you submit information directly through a third-party advertisement or lead form, or when we use a provider to administer and measure an advertising campaign;
  • Legal and safety purposes: When we reasonably believe disclosure is required by law, subpoena, court order or other legal process, or is necessary to protect rights, property, safety or security; and
  • Business transactions: In connection with a merger, financing, sale, reorganization or transfer of all or part of the business, subject to appropriate protections.

We expect service providers receiving information on our behalf to use it only for the services they provide and to protect it appropriately.

5. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy. The appropriate retention period depends on the nature of the information, whether you become a customer or employee, the length of the business relationship, and applicable tax, accounting, insurance, employment, dispute-resolution and legal requirements.

When information is no longer reasonably required, we will delete, anonymize or securely dispose of it where practicable. Backup systems and third-party platforms may retain information for an additional limited period under their own retention procedures.

6. Data Security

We use reasonable administrative, technical and physical safeguards appropriate to the size and nature of our business and the information we handle. These measures are intended to protect information against unauthorized access, loss, misuse, alteration or disclosure.

No website, email account, text message, storage system or Internet transmission is completely secure. We therefore cannot guarantee absolute security. Please do not send highly sensitive information through ordinary email, text message or a general website form.

7. Your Choices and Requests

You may contact us to:

  • Ask what personal information we maintain about you;
  • Request correction of inaccurate information;
  • Request deletion of information, subject to applicable legal and business recordkeeping requirements;
  • Withdraw a prior consent where applicable; or
  • Opt out of promotional email or text communications.

We may need to verify your identity before completing a request. We may retain limited information needed to document the request or comply with law.

To make a privacy request, email info@landscapingandsnow.com with “Privacy Request” in the subject line or contact us using the information below.

8. Employment Applications

Information submitted through the employment page is used to evaluate your qualifications, communicate with you, consider you for current or future opportunities, verify information where permitted and comply with employment-related requirements.

Submitting an application does not create an employment relationship or guarantee consideration for a position. Please do not include highly sensitive identifiers or financial information in your résumé or general application submission.

9. Children’s Privacy

The Website and our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Website. If you believe a child has submitted personal information to us, please contact us so we can review and address the request.

10. Third-Party Links and Services

The Website may contain links to third-party websites and services. We do not control and are not responsible for their content, security or privacy practices. Review the privacy policy of any third-party service before submitting information to it.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices or legal obligations. The “Last Updated” date will identify the most recent revision. Material changes will be posted on this page and may be communicated in another reasonable manner when appropriate.

12. Contact Us

For questions or privacy requests, contact:

Mass Landscaping & Snow LLC
118 Indian Hill Road
Worcester, MA 01606
Email: info@landscapingandsnow.com
Call or text: 508-981-6446